Technical Author Training

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Technical Writer
Gloucestershire

Career Experience

Technically, Philip is very well qualified to be a technical writer and trainer. He studied Applied Physics, Electronics and Control Engineering to Masters level at four Universities, and later achieved a Management Diploma from the Open University.

He began his career as an electronics development engineer, designing a variety of electronic and electromechanical equipment, including the design of automatic test equipment for final QA.

As a development engineer, he worked on various projects such as:
  - Concorde flight computer (avionics) team
  - medical electronics
  - car park control systems
  - mobile generator-floodlighting systems
  - diesel generator sets
  - computer development systems
  - fly-by-wire systems for fighter aircraft
- to mention just a few. For two years, he managed a technical drawing office.

He then moved on to technical sales, and broadened his experience to include Marketing, Franchise Management, Installation, Technical Support and Training. All roles included documentation of the companies' products.

Before starting his own Technical Authoring business in 2000, he was a Software QA and Product Manager for three years, which included responsibility for all product documentation.

In these various situations, he wrote:
   - User Manuals
   - Installation Guides
   - Software Upgrade Notes
   - Technical Specifications
   - Software Help Guides (on-screen Help)
   - Test Procedures.

Over the past 16+ years, he has helped about 170 client companies to improve their documentation. These include industries as diverse as financial services and banking; shipping management; the oil industry; software development; telecoms; pharmaceutical and medical; higher education and forensic science; housing management and will writing, lawn care franchise management, buildings maintenance systems and so on.

You name it, Philip can write about it! See Home page for a link.